About Us
At Touchmonkey Limited, our mission is to empower businesses by providing cutting-edge web solutions tailored to meet the unique needs of each client. Established in 2014, we have spent over a decade perfecting our craft and delivering exceptional results across a diverse range of industries, from e-commerce and events to medical devices and financial services.
Our Philosophy
Our philosophy is simple: we strive to make ourselves indispensable by making sure you won’t need us forever. Our goal is to build systems and processes that are so robust and intuitive that your business can operate independently without ongoing support. This might seem counterintuitive, but we believe that delivering lasting value is the true measure of our success.
We pride ourselves on building to industry standards, ensuring that any professional in the field can seamlessly pick up and extend the work we deliver. Additionally, we focus on educating your internal team, equipping them with the knowledge and tools to manage the solutions independently.
Our Approach
We take a meticulous approach to understanding your software estate. Before commencing any work, we ensure that we have clear execution and rollback plans in place and communicate extensively with your teams. This allows us to perform a comprehensive risk analysis of any changes being implemented. We understand the critical importance of your technology solutions functioning flawlessly to meet your customers' needs. At Touchmonkey, we are acutely aware that mistakes on our part translate to significant problems for you, so we do everything in our power to avoid them.
Quality and Transparency
Quality and transparency are at the heart of everything we do. We engage in honest discussions with you about the scope of your requirements and your budget. We don’t make promises we can’t keep; instead, we focus on delivering realistic and high-quality solutions within the agreed timeframes and financial constraints.
Continuous Improvement
We recognize areas where we excel and areas where we have room for improvement. No one knows everything, and we won't pretend that we do. By continuously arming ourselves with the latest tools and education, we ensure that we offer the best possible service to you. Our commitment to excellence means that we are constantly evolving and improving our processes and methodologies.
Automating Reliability
Murphy's Law states, "If it can go wrong, it will." While this may not happen on every occasion, we take no chances. We automate processes to ensure reliable and repeatable outcomes, giving you confidence in deploying software updates. We rigorously test these processes in isolated environments to ensure their effectiveness before making any changes to your production systems.
Our Commitment
At Touchmonkey, we are committed to delivering solutions that do no harm. While this slogan may not be typically associated with software, it encapsulates our approach to business. We understand the far-reaching impact of our work and strive to ensure that our solutions are both effective and beneficial.
Touchmonkey is dedicated to transforming your business through innovative, high-quality web solutions. We believe in building lasting value, fostering independence, and maintaining the highest standards of quality and transparency. Partner with us, and together, we will navigate the complexities of the digital landscape and achieve remarkable success.
We look forward to the opportunity to work with you and help your business thrive in the ever-evolving digital world.